Return Policy
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Return Policy *
At Rachael Faith Creations, I stand behind the quality of my products and want you to be fully satisfied with your purchase. I accept returns only for defective items, meaning products that arrive damaged or with a manufacturing issue. If you receive a defective product, please contact me within 7 days of delivery with clear photos and a description of the issue so I can assist you.
Once your return request is approved, I will provide instructions on how to send the item back. The product must be in its original condition and packaging, and you will be responsible for return shipping costs. After the item is received and inspected, a full refund will be processed to your original payment method. Please allow up to 7 business days for the refund to be issued.
At this time, I do not accept exchanges. If you have any questions about sizing, materials, or other product details before purchasing, feel free to reach out for assistance. Thank you for supporting my small business and understanding my return policy.